Can I pay my assessments online?
Yes! Once you are logged in, select the Billing from the left-hand navigation panel.
What are the Governing Documents of an Association?
Property owners associations derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:
You can find copies of these documents by logging onto the owner portal and selecting Documents from the left-hand navigation panel.
What are the Articles of Incorporation?
The Articles of Incorporation create the association as a corporation under state corporate statute and defines its membership and sets forth the process for creating the board of directors, voting procedures, etc.
Actions contained in the Articles of Incorporation:
What are Declaration of Covenants, Conditions and Restrictions?
The underlying document of a property owners association, apart from state law, is the Declaration, also referred to as Covenants, Conditions, and Restrictions (CC&Rs). The Declaration is the constitutional law of the association. The Declaration defines the limits and inclusions of ownership for the owners and the association. As a legal entity the association is better prepared to pursue certain business needs, such as entering contracts, raising funds, filing liens, and collecting fees in a foreclosure.
The Declaration may contain:
What are Bylaws?
The Declaration forms the constitutional foundation of the association; Bylaws define the laws and operating procedures of the association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, definition of a quorum, ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:
What are Rules & Regulations?
Rules and regulations are the operational and behavioral laws that apply directly to association residents and their guest. They state acceptable and/or unacceptable conduct for all Owners, their guests, visitors and renters. Rules and regulations may generate conflict between the board and the owner(s) since they may provide restrictions regarding noise, pets, use of the property or common areas, and fining procedures, however, good rules serve the interests of the entire association and protect the common areas.
I have a question about my account or billing. How do I contact the management company?
Log onto your owner portal by clicking on the Login link on the Home page. Select My Items from the left-hand navigation panel. Then click Submit a Request at the top of the page. Select General Question to submit a Billing Question, Fee Waiver Request, General Question, or Work Order. Select ARC Request to submit a new architectural improvement request.
I own multiple properties and/or I am a member of a Community Association that has a Master Association. How do I see and manage both of my accounts in my Owner Portal?
Log onto your owner portal by clicking on the Login link on the Home page. Select My Items from the left-hand navigation panel. Then click Submit a Request at the top of the page. Select General Question and then select General Question from the drop-down. Please provide the details of the accounts you would like to link, and let us know what your mailing address is, if it is not already the same on all accounts. Please note: In order to link your two properties, they must all be owned by the same person or entity and must all use the same mailing address. In other words, if Joe Smith solely owns 123 Main Street but Joe and Pam Smith own 125 Main Street, these accounts cannot be linked.